Frequently Asked Question
- How does D 2 Don works? The chore of doing the shopping is completely eliminated. These pre-packaged boxes are pre-loaded with foodstuff such as spam, corned beef, cereal, coffee, ensure drink and much more. They are ready for shipment and delivery. The box comes in 17x14x17 approximately 30 to 40 kilos.
- Why the difference in choices? The Best Choice selections are US imported made products and the Popular Choice selections are local or Philippine products to give you a wide menu of choices.
- Do you arrange the delivery? We take care of the delivery to its destination so you don't have to worry about other arrangements. The delivery charges are included in the price.
- What are options? These are selection of merchandise available during certain occasions that is added with your order. Options cannot be order as a stand-alone item.
- How does an options works? Each time you order a pre-packaged box, you can add-on these options. A maximum of two (2) options per box.
- How long does it take for delivery? Normal delivery time is less than 15 days.
- What happens when there is a problem in the delivery? The company will make its own investigation and take remedial action within 15 days either to adjust your account or a replacement box is shipped whichever the customer decides.
- What is your mode of payment? We accept most of the major credit cards Visa, MasterCard, American Express, Discover, and Paypal.
- Can customers customize the box to have their own selection of goods? We are monitoring the buying pattern of our customers. We'll definitely engage the customers on a particular product. Please call the customer service on special request or email us.
- Can you keep us updated on this development? Certainly, by "sign up for email" we will deliver new development on product line, special offers and other benefits.
- I don't have an Internet access; I'm using my friend's computer. Call our toll-free order center to take your orders 24 hours 7 days a week. Please tell your friends or associates. We can send you a colorful brochure if you don't have access to internet.
- Can customers schedule for an automatic monthly delivery? Recurring monthly delivery can be arranged by sending us an email. We will send you a reminder before the scheduled delivery.
- How can we contact you if we have problem with our orders? There are several ways to contact us. The e-mail system is best and economical which you can access in our website "customer service" You can also call the customer service number.
- I have friends who would be interested to buy your products, what is it for me? Testimonials are great way to advertise it make more sense to us to reward loyal customers who appreciate great value products and services. Click our business opportunities section.
- Do you have an office in the Philippines? Our office in Manila is 41 Arguilla Drive Makati City 1223.